Frequently Asked Questions
Everything you need to know about your Dockers® order and our iconic khakis.
What is the Dockers® return policy?
We offer free returns within 60 days of purchase for all unworn and unwashed items. Simply use the prepaid return label included in your package or generate a new one through our online returns portal.
How do I determine my correct size in Dockers® pants?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for waist, seat, and inseam across all our fits, from Skinny to Athletic.
When will my order ship and how can I track it?
Orders typically ship within 1-2 business days. Once your package is on its way, you will receive a shipping confirmation email containing a tracking number to monitor your delivery status.
What payment methods do you accept?
Dockers® US accepts all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installment payments.
Does Dockers® offer sustainable products?
Yes, through our Water<Less® techniques and the use of recycled materials, we are committed to reducing our environmental impact. Look for the 'Sustainable' badge on our product pages for eco-friendly styles.
Can I change or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, there is a very limited window to make changes. Please contact our customer support team immediately if you need to modify your order.